Frequently Asked Questions
General
TSG Behavioral Health & Community Services offer Peer Support, Individual Support, and Respite Services. We are on a mission to help improve the lives of individuals through high quality support services.
Yes, we do! For more information please call or email us.
Yes, we currently accept the following insurances:
- North Carolina Medicaid
- Aetna
- Anthem
- Blue Cross and Blue Shield
- Cigna
- United Healthcare
- Oxford
- Oscar
At TSGBH we strive to ensure that mental health services are accessible to individuals from diverse financial backgrounds. As part of our commitment to affordability and inclusivity, we offer a sliding scale payment plan for clients based on their financial need. The fee is set by the agency based on an assessment of the client’s income and ability to pay.
The fee is set by the agency based on an assessment of the client’s income and ability to pay, (Sliding Scale Application), and the acceptance by the therapist. This fee structure allows us to accommodate clients who may face financial constraints while ensuring the sustainability of our services.
*Sliding Scale applications are only provided at the request of TSGBH therapist.
Privacy & Security
We take the responsibility of maintaining your privacy seriously. If you have any questions (or recommendations) about our privacy and security practices, we want to help.
Services
Yes. We currently offer virtual appointments within the state of North Carolina .
Our Peer Support service provides knowledge, experiences, emotional, social, or practical help to each other on a personal level by sharing similar life experiences. Having a common personal experience can build meaningful connections and a deeper sense of understanding and trust between peers.
Our Individual Support service provides direct one-on-one assistance with Instrumental Activities of Daily Living. The goal is to
provide coaching to the member in areas of need and fade this support over time.
Our Respite service provides a caregiver temporary relief from the responsibilities of caring for individuals with chronic physical
or mental disabilities from ages 3-21. Respite care can help ease the burden of family caregiving and help to relieve stress, restore your energy, and promote balance in your life.