TSG Behavioral Health & Community Services

Frequently Asked Questions


How is TSGBH different from other counseling practices?

TSG Behavioral Health & Community Services offer Peer Support, Individual Support, and Respite Services. We are on a mission to help improve the lives of individuals through high quality support services.

Do TSGBH offer transportation?

Yes, we do! For more information please call or email us.


Does TSGBH accept insurance?

Yes, we currently accept the following insurances:

  • North Carolina Medicaid
  • Aetna
  • Anthem
  • Blue Cross and Blue Shield
  • Cigna
  • United Healthcare
  • Oxford
  • Oscar

Does TSGBH offer a sliding scale?

At TSGBH we strive to ensure that mental health services are accessible to individuals from diverse financial backgrounds. As part of our commitment to affordability and inclusivity, we offer a sliding scale payment plan for clients based on their financial need. The fee is set by the agency based on an assessment of the client's income and ability to pay.


The fee is set by the agency based on an assessment of the client's income and ability to pay, (Sliding Scale Application), and the acceptance by the therapist. This fee structure allows us to accommodate clients who may face financial constraints while ensuring the sustainability of our services.

*Sliding Scale applications are only provided at the request of  TSGBH therapist. 

Privacy & Security

What can I do if I have questions about my privacy and security?

We take the responsibility of maintaining your privacy seriously. If you have any questions (or recommendations) about our privacy and security practices, we want to help. 



Does TSG Behavioral Health & Community Services offer online counseling services?

Yes. We currently offer virtual  appointments within the state of North Carolina .

What is Peer Support?

Our Peer Support service provides knowledge, experiences, emotional, social, or practical help to each other on a personal level by sharing similar life experiences. Having a common personal experience can build meaningful connections and a deeper sense of understanding and trust between peers.


What is Individual Support?

Our Individual Support service provides direct one-on-one assistance with Instrumental Activities of Daily Living. The goal is to

provide coaching to the member in areas of need and fade this support over time.


What is Respite?

Our Respite service provides a caregiver temporary relief from the responsibilities of caring for individuals with chronic physical

or mental disabilities from ages 3-21. Respite care can help ease the burden of family caregiving and help to relieve stress, restore your energy, and promote balance in your life.

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