Need immediate help? Call or text 988. If you are in immediate danger, call 911.

TSGBH appointments and referrals: (704) 553-5392, Monday–Thursday, 10:30 AM–5:00 PM.

THE SHIP GROUP SERVICES

Integrated Care for Real Life

Medical care, behavioral health, recovery support, and community-based services working together around one person: you.

Real Life. Real Solutions.

One front door to care

1. Tell us what is going on.

2. Our intake team helps determine the right next step.

3. Your care can connect across medical, behavioral health, recovery, and community supports when appropriate.

You do not have to know which program you need before reaching out.

One organization. One coordinated care model.

The Ship Group Services provides one coordinated system of care that can connect medical treatment, behavioral health, recovery, and community support around the whole person—not separated into disconnected departments.

Medical Care

Primary care, follow-up, medications, labs, imaging, referrals, and wellness support.

Behavioral Health

Therapy, clinical assessment, family services, and support for mental health and trauma.

Recovery & Substance Use

SAIOP, SACOT, DWI services, recovery support, and coordinated substance use treatment.

Community Support

Peer Support, CST, 1915(i), supported living, resources, and community-based care.

How care starts

A simpler path from “I need help” to the right care.

01

Start with one request

Complete the short Request Care form or call/text 704-553-5392. You do not need to choose a department first.

02

Talk with our intake team

We complete the phone intake, review coverage or payment, and explain any program-specific requirements.

03

Move to the right clinical next step

That may be a CCA, medical evaluation, DWI assessment, or another service-specific appointment.

Care that connects the dots

Physical health, mental health, medications, recovery, housing, family stress, and daily functioning can affect one another. Our integrated model makes it easier for the right people on your care team to coordinate when that helps your treatment.

You may receive one service or several. Integrated care does not mean every client receives every program.

Collaborative Care when appropriate

For some clients, the treating medical provider may work with a Behavioral Health Care Manager and psychiatric consultant. Symptom tools and follow-up can help the team track progress while the treating provider remains responsible for treatment decisions.

Explore care and support

Start with what you know. Our intake team will help with the rest.

Primary Care & Medical

Virtual primary care, medication support, follow-up, labs, imaging, and referrals.

Therapy & Counseling

Individual, family, relationship, trauma-responsive, and other outpatient behavioral health care.

Community-Based Support

CST, Peer Support, and other services that help clients build stability in everyday life.

Recovery & Substance Use

Structured treatment and recovery services including SAIOP and SACOT.

DWI Services

North Carolina DWI assessments, education, treatment recommendations, and completion support.

1915(i) & Supported Living

Home- and community-based supports for eligible clients, including community living and employment-related services.

Care across North Carolina and South Carolina

TSG serves clients across NC and SC through telehealth and other service models where the service, payer, program rules, and provider licensure allow.

Charlotte: 6636 E. W.T. Harris Blvd., Suite E, Charlotte, NC 28215
Elizabethtown: 2816 W Broad Street, Elizabethtown, NC 28337

Need help getting started?

Call or text 704-553-5392. Tell us what is going on, and we will help you understand the next step.