Clinical Support
Assessment, therapy, symptom management, substance-use treatment and recovery planning based on the person-centered plan.
Team-based care in the community
Community Support Team (CST)
CST is an intensive, community-based service for eligible adults with complex mental-health or co-occurring substance-use needs. A multidisciplinary team helps the person stabilize, strengthen daily functioning and connect treatment with housing, medical and community supports.
How This Service Can Help
Care is individualized. Your assessment and treatment plan determine the goals, frequency and services that are appropriate for you.
Community Coordination
Hands-on coordination with medical providers, hospitals, housing resources, benefits, employment and other community partners.
Daily-Living Skills
Practical support with routines, appointments, self-advocacy, medication organization, transportation planning and community stability.
CST May Be Appropriate For
- Adults with serious mental-health needs and significant functional challenges
- People with repeated hospital, crisis, justice-system or homelessness involvement
- Adults with co-occurring mental-health and substance-use needs
- People who need frequent, coordinated support in natural community settings
What CST Is Not
- CST is not a 24-hour emergency response service
- CST is not routine outpatient therapy delivered only in an office
- CST admission is not automatic after referral
- CST does not replace emergency medical care, inpatient treatment or residential services when those are needed
Where Services Occur
Most CST work occurs face to face in the home and community, with office or telehealth contacts used only when clinically appropriate and allowed. The team maintains regular contact based on the person-centered plan and coverage requirements.
Eligibility, Coverage & Scheduling
CST requires a qualifying diagnosis, functional need, comprehensive assessment, service order and health-plan authorization. Service availability depends on county, contracted network and current team capacity.
What Happens Next
Our intake team will guide you through the process and tell you what information is needed.
Referral & Records
We collect the clinical history, recent discharges, current providers and coverage information.
Clinical Review
The team confirms whether CST criteria appear to be met and whether another service is more appropriate.
Authorization & Enrollment
After approval, the team develops a person-centered plan and establishes the contact schedule.
Request CST Services
Submit a referral and our team will review your needs, coverage, service area and current program capacity.