Crisis support: Call or text 988 • Emergency: 911

Call or text TSG: (704) 553-5392

Integrated care for real life

Start Care With TSG

You do not have to know which program you need before contacting us. Tell us what is going on, and our intake team will help determine the right next step for medical care, behavioral health, recovery services, community support, or a combination of needs.

One Simple Starting Point

The short form below is only the first step. It helps us identify you, understand what kind of help you may need, and route your request to the right intake team. It does not schedule an appointment and it is not the full intake or consent packet.

1. Request Care

Give us your basic contact information and tell us what you need help with.

2. Intake Call

A TSG intake specialist contacts you to complete a brief screening and clarify your needs.

3. Verify Requirements

We review insurance/payment, eligibility, and any program-specific requirements.

4. Complete Packet

You complete the required integrated intake and consent packet before services begin.

5. Clinical Next Step

We schedule the appropriate CCA, medical evaluation, DWI assessment, or other service step when the record is ready.

Request Care

If you need help completing this form, call or text 704-553-5392.

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Important

If there is immediate danger or a life-threatening medical emergency, call 911 or go to the nearest emergency department. For TSG behavioral health or substance-use crisis support, call 704-553-5392. You may also call or text 988.

Submitting this request does not guarantee acceptance into a particular program, insurance authorization, or a specific appointment time. TSG will explain the next step after reviewing your request.

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