Need immediate help? Call or text 988. If you are in immediate danger, call 911.

TSGBH appointments and referrals: (704) 553-5392, Monday–Thursday, 10:30 AM–5:00 PM.

Children, teens and families

Child, Teen & Family Behavioral Health

Age-appropriate, trauma-responsive support for children and adolescents whose emotions, behavior, relationships or life experiences are affecting home, school or community life. Families are included as partners in care whenever appropriate.

Intake: (704) 553-5392 · info@tsgbh.com

Teenager and parents meeting with a healthcare professional

How This Service Can Help

Care is individualized. Your assessment and treatment plan determine the goals, frequency and services that are appropriate for you.

Child & Teen Therapy

Individual counseling that helps young people understand emotions, build coping skills and improve daily functioning.

Family Counseling

Support for communication, parenting challenges, conflict, transitions and strengthening the family’s ability to respond together.

Intensive In-Home

Team-based support for eligible youth with serious behavioral or emotional needs who require intensive help in the home and community.

Concerns We May Address

  • Anxiety, depression, grief, trauma reactions or mood changes
  • Behavioral concerns, anger, school difficulties or family conflict
  • Adjustment to foster care, justice involvement, hospitalization or major transitions
  • Youth at risk of out-of-home placement who may need an intensive service

What Families Can Expect

  • An intake that includes the child’s needs, strengths and family context
  • Developmentally appropriate assessment and treatment planning
  • Family participation based on clinical need and consent requirements
  • Coordination with schools, medical providers, care managers and other supports when authorized

How Care Is Delivered

Outpatient therapy may be available by secure telehealth statewide when appropriate. Office-based and intensive home/community services are available only in approved service areas and depend on staffing, payer authorization and program capacity.

For school or court referrals, our team will explain what releases and records are needed.

Eligibility, Coverage & Scheduling

Eligibility varies by age, diagnosis, functional need, insurance plan and service. Intensive services require a qualifying assessment, service order and health-plan authorization. Submission of a referral does not guarantee admission.

What Happens Next

Our intake team will guide you through the process and tell you what information is needed.

Parent or Referral Contact

We gather basic information and explain the intake documents neded.

Assessment

A qualified clinician evaluates the child’s symptoms, safety, strengths, family needs and recommended level of care.

Family-Centered Plan

Services begin with clear goals, caregiver participation and coordination with other supports as appropriate.

Request Child or Family Services

Submit a referral and our team will review your needs, coverage, service area and current program capacity.

For urgent crisis help, call or text 988. Call 911 for immediate danger or a medical emergency.