Need immediate help? Call or text 988. If you are in immediate danger, call 911.

TSGBH appointments and referrals: (704) 553-5392, Monday–Thursday, 10:30 AM–5:00 PM.

TSG Health & Wellness

Virtual Primary Care

Everyday medical care from home for appropriate non-emergency concerns. TSG Health & Wellness provides secure telehealth visits, follow-up care and health guidance while coordinating with specialists, laboratories and behavioral-health providers when needed.

Intake: (704) 553-5392 · info@tsgbh.com

Healthcare professional conducting a telehealth appointment with a patient

How This Service Can Help

Care is individualized. Your assessment and treatment plan determine the goals, frequency and services that are appropriate for you.

Everyday Illness

Evaluation of appropriate cold, flu, allergy, minor infection, stomach, skin and other common symptoms through telehealth.

Medication & Follow-Up

Review of current medicines, appropriate refills, chronic-condition follow-up and monitoring based on clinical judgment.

Wellness & Referrals

Preventive guidance, basic health planning, laboratory or imaging coordination and referral to in-person or specialty care when needed.

Virtual Care May Be Useful For

  • Minor illness and non-emergency symptoms
  • Medication questions and appropriate refill requests
  • Follow-up after an urgent-care, hospital or specialist visit
  • Ongoing support for blood pressure, wellness and other manageable conditions

When Virtual Care Is Not Enough

  • Chest pain, severe breathing problems, stroke symptoms or other emergencies
  • Symptoms that require hands-on examination, imaging or immediate laboratory testing
  • Severe psychiatric or substance-use crisis
  • Any condition the clinician determines needs urgent or in-person care

How Visits Work

TSG Health & Wellness is telehealth only. You need a private location, a connected phone, tablet or computer, and current medication and pharmacy information. The clinician may recommend testing, an in-person examination or emergency care.

Eligibility, Coverage & Scheduling

Coverage, copayments and service availability vary. A visit does not guarantee antibiotics, controlled substances or any requested medication. Prescribing follows clinical judgment, law and payer requirements.

What Happens Next

Our intake team will guide you through the process and tell you what information is needed.

Book a Visit

Submit the scheduling request and provide basic medical and insurance information.

Secure Telehealth Appointment

Meet with the clinician, review symptoms and discuss an appropriate plan.

Follow-Up

Receive instructions, referrals, testing recommendations or a follow-up appointment as needed.

Schedule Virtual Primary Care

Submit the Medical Appointment Request form and our team will review your needs, coverage and scheduling availability.

For urgent crisis help, call or text 988. Call 911 for immediate danger or a medical emergency.