TSG provides primary care and medical support as part of one integrated care model. That means your medical care can connect with behavioral health, recovery support, and community-based services when it helps you move forward.
You do not have to know exactly what service you need before contacting us. Call or text 704-553-5392 and our intake team will help with the next step.
Health is rarely just one issue at a time. Blood pressure, sleep, stress, medications, anxiety, trauma, family responsibilities, recovery, transportation, housing, and work can all affect one another. Our job is to help make the next step clearer—not make you navigate separate systems on your own.
Care is based on your needs, your provider’s clinical judgment, and what can be safely handled through the available care setting.
Routine and follow-up care for appropriate non-emergency health concerns.
Medication review, monitoring, and clinically appropriate refill management.
Ongoing follow-up for conditions such as blood pressure and other manageable health concerns.
Health education, preventive guidance, and practical wellness planning.
Coordination of appropriate testing, imaging, specialty referrals, and outside care.
Convenient telehealth visits when the concern can be evaluated and treated safely without an in-person exam.
We want care to feel understandable, respectful, and connected. Whether you need medical care only or support across several areas of life, our team helps you understand what happens next.
One request. One intake path. The right care team.
Your medical needs may connect with stress, mood, sleep, substance use, family concerns, or challenges in daily life. When it is clinically appropriate and you are receiving those services, TSG teams can coordinate instead of treating each issue in isolation.
For some clients, a treating medical provider may work with a Behavioral Health Care Manager and psychiatric consultant. The team may use symptom measures and follow-up contacts to track progress. The treating provider remains responsible for medical and medication decisions.
Integrated care does not mean every client receives every service. Your care plan is based on your individual needs.
Telehealth can make care easier when transportation, work schedules, childcare, or other responsibilities create barriers. Your provider will decide whether virtual care is appropriate for the concern you are experiencing.
You must tell the provider where you are physically located at the time of the visit because state licensure and payer rules may affect whether the visit can proceed.
Some symptoms require an in-person examination, urgent care, emergency care, laboratory testing, imaging, or a specialist. TSG may direct or refer you to another setting when that is safer or clinically necessary.
Medication refills and medication changes are never guaranteed. The treating provider decides what is clinically appropriate and legally permitted.
You do not need to choose between “medical” and “behavioral health” before you contact us. Tell us what is going on, and our intake team will help guide the next step.
Call or text 704-553-5392. If you are experiencing a life-threatening emergency, call 911.
