Dr. Kerry L. Shipman
Chief Executive Officer — organizational strategy, governance, legal and compliance oversight, partnerships and long-term growth.
Accountability, compliance and service quality
Leadership & Governance
TSGBH leadership is responsible for safe care, ethical operations, regulatory compliance, workforce accountability and continuous improvement across behavioral health, community services and integrated care.
Executive Leadership
Leadership roles are structured to separate strategic direction, day-to-day operations and compliance oversight.
Nakeem Nicholas
Executive Director — agency operations, program performance, accreditation readiness, leadership accountability and service growth.
Gabriele Brown
Operations Manager — daily operational coordination, workforce support, service workflows and implementation of leadership priorities.
Governance Priorities
- Client rights, privacy, safety and culturally responsive care
- Accurate billing, documentation and medical-necessity practices
- Qualified workforce, supervision, training and accountability
- Risk management, incident response and corrective action
Quality Oversight
- Review of access, timeliness, engagement and service outcomes
- Monitoring of complaints, incidents, grievances and satisfaction
- Program audits, accreditation readiness and policy updates
- Clear escalation paths for clinical, compliance and operational concerns
Report a Concern
Clients, families, employees and community partners may report a service, privacy, compliance or safety concern through the Contact page or by calling (704) 553-5392. Concerns are routed to the appropriate responsible leader.
No Retaliation
TSGBH expects concerns to be raised in good faith and prohibits retaliation for reporting a legitimate safety, compliance, privacy or quality issue.
Contact TSGBH Leadership
Use the contact form for governance, compliance, partnership or organizational inquiries.