Crisis support: Call or text 988 • Emergency: 911

Call or text TSG: (704) 553-5392

Crisis Resources & Care Navigation

Know where to turn when support cannot wait.

Immediate danger

Call 911 or go to the nearest emergency department if there is an immediate threat to life or safety.

Mental health or suicide crisis

Call or text 988 to reach the Suicide & Crisis Lifeline for immediate crisis support in the United States.

TSG care navigation

Call or text 704-553-5392 for help navigating TSG services, follow-up needs, and non-emergency next steps.

Support should feel human

When someone is overwhelmed, a calm conversation and a clear next step can matter. TSG helps with non-emergency navigation while 988 and emergency services remain the right resources when immediate crisis support is needed.

Black woman speaking with a counselor during a supportive conversation

If you are unsure what level of help you need

Choose the safest option. If symptoms are severe, rapidly worsening, or involve immediate risk, use emergency or crisis services first. TSG’s website, intake form, and routine scheduling process are not monitored as emergency response systems.